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The "H" in HR: How HR and Ops Can Have

a "Spark" in Their Relationship

Efrain "Ricky" Baez, Jr.


Beyonce and Jay-Z.


Marc Anthony and J-Lo.


George and Amal Clooney.


HR and Ops?!


Can HR and Ops have a relationship that rival Hollywood power couples?

Talk to any business leader today and they will tell you a horror story on how HR told them what they could and couldn't do. Business operators don't like it. And the more we throw a policy manual in the machine, the more business leaders sees us as a "speed bump" rather than an ally.


But what if we changed that mentality? What if we focus on propelling their goals forward rather than getting in their way with legal mumbo jumbo? What if we come to the table with ideas and different perspectives rather than viewing the partnerships as opponents?


What if HR and Ops can be a powerhouse couple?!


This session will explore the different ways HR and Ops can have a "spark" in their relationship become two completely different powerhouses that complement each other to attack a common goal.


Learning Objectives

  • Understand operation's view of HR's role in a business environment (and vice Versa).

  • Understand the different tactics to build a personal connection.

  • Understand how to align HR / Ops goals to each other.


Ding Happens! How HR Professionals Can Improvise, Adapt, and Innovate in an Ever-Changing World

Avish Parashar

Anyone can perform well when everything goes right. The real test of you and your organization is how you react when things go wrong - and they will! These make-or-break moments are the "Dings!" of life. Handle them well and you come out looking like a rock star. Handle them poorly and you can end up adding unnecessary stress, difficulty, and complication to your life.


As Human Resources Professionals, you are at the forefront of change. You are the first to hear when things go wrong, the first place people look to fix the problems, and it is your job to prepare and usher in needed changes in your organization.

In this interactive and engaging program you will learn the fundamentals of great improvisation, and leave with specific techniques to use those fundamentals to respond to change and increase innovation in both your organization and your own life.


If things go 100% as planned for you every time, then you can skip this session; otherwise, attend and learn how to improvise, adapt, and innovate in an ever changing world!


Top three learning objectives:


1 - How human resources professionals can react quickly and effectively to unexpected events in a way that reduces stress and moves problems quickly to resolutions.


2 - Techniques HR professionals can use to find opportunities within unexpected setbacks to get ahead, rather than behind, when things go wrong.


3 - Strategies to be a leader in your organization or industry by shaking things up and questioning assumptions to create your own unexpected events.


Three Things Leaders Should Know

Wendy Sellers, MHR, MHA, SPHR, SHRM-SCP

Three Things Leaders Should Know (Or: If Leaders Only Knew What We Really Think Of Them)

(1) Your personality annoys us
(2) Common sense isn't common and 
(3) You suck at communicating
This humorous session is about reflecting as a professional and asking the question: "Am I part of the problem?" Employees, managers, and leaders will come out of these events with a new perspective to change their work-place behaviors and actions immediately. 

1.    Attendees will learn about the 4 personality styles using the DiSC model and how the differences can cause (and resolve) interpersonal conflict. 
2.    We will dive into the fact that common sense is actually a set of skills learned by a common group of people and why it is imperative to take away judgement and offer to teach the skills that are lacking. 
3.    And finally, the concept of active listening through distractions will be spotlighted through a short group activity.

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Engagement Best Practices

Chris Mulligan

If you'd like to learn the best practices of employee engagement and how to identify and sell the value of budgeting for employee engagement programs to your senior management team, this is the session for you. Our Workplace America research study outlines some of the most effective employee engagement and retention efforts.  We’ll put these data into context with strategies and tactics you can use whether you are just beginning or looking to enhance your engagement programs. Plus, we'll share the steps to building a case for Employee Engagement programs in your organization.


In this webinar we’ll cover:

• The most important skill leaders need to engage their team members

• The hot tactics companies are using to retain Millennial employees

• What it will take for you to overcome employee career and job issues

• Important elements of a positive workplace culture

• The Five Steps to building a winning Engagement Strategy


Plus we’ll cover two critical strategic points:

• How to sell your engagement and retention plan to the C-Suite.

• What your CFO needs to buy-in to your engagement and retention plans.

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Hot Topics in Employment Law

ADA Workshop for HR Pros

Andrew Hament, Louis Wilson, and R. Michelle Tatum

If you eager to stay current on the latest legal developments impacting the workplace, and/or the ADA keeps you awake at night, this is the program for you!


The FordHarrison team will present two lively and interactive programs designed to keep employers and HR professionals current and able to navigate emerging legal issues.


Hot Topics in Employment Law- 2019:  What’s New and What’s Coming: Andy Hament will recap what is new and trending in employment law, including the latest on anticipated FLSA overtime exemption changes, recent court cases of note, and other “hot buttons” that HR professionals should be monitoring.


ADA Workshop for HR Pros:  An Interactive Look at Advanced Topics & Emerging Legal Issues Impacting the Workplace under the Americans with Disabilities Act (ADA):  Michelle Tatum and Louis Wilson will host an interactive workshop reviewing a variety of ADA issues and scenarios arising in today’s workplace, with discussions on accommodating mental illness, mandatory EAP referrals, requests for transfers, remote working, medical marijuana, website ADA compliance, and assessing what constitutes a “reasonable accommodation” in 2019 in light of technology and recent legal decisions.


Learning Objectives:

·         Aid employers and HR professional in understanding the latest legal developments impacting their organizations and potential changes that may need to be made to stay in legal compliance

·         Educate HR professionals on potential legal obligations and best practices to follow when employees request unique or novel accommodations under the ADA

·         Develop practical insights and understanding on ways to best handle the interactive process required under the ADA and how to best assess the ability of their organization to accommodate qualified individuals with disabilities